Effective Date: 10-06-2020
1. Introduction
1.1. Overview: Techversys IT Services Private Limited (“Techversys,” “we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information with care. This Privacy Policy outlines how we collect, use, disclose, and protect your information.
1.2. Scope: This Privacy Policy applies to information collected through our website, applications, products, services, and any other interactions you have with Techversys.
1.3. Changes to Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will be effective as of the “Effective Date” stated at the beginning of this document.
2. Information We Collect
2.1. Personal Information: We may collect personal information, such as your name, email address, phone number, and other contact details, when you voluntarily provide this information to us.
2.2. Non-Personal Information: We may collect non-personal information, such as browser type, device type, and usage data, automatically when you use our website or services.
2.3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and improve our services. You can manage your cookie preferences through your browser settings.
2.4. Third-Party Information: We may receive information from third-party sources, such as social media platforms, where you choose to interact with us.
3. How We Use Your Information
3.1. Providing Services: We use your information to provide and improve our services, respond to your inquiries, and fulfill your requests.
3.2. Communication: We may use your contact information to send you important updates, newsletters, and promotional materials. You can opt out of these communications at any time.
3.3. Personalization: We use information to personalize your experience, including showing content or advertisements tailored to your interests.
3.4. Analytics and Improvement: We analyze information to improve our services, customize content, and measure the effectiveness of our marketing efforts.
3.5. Legal Obligations: We may process your information to comply with legal obligations, resolve disputes, or enforce our agreements.
4. Sharing Your Information
4.1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services.
4.2. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4.3. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, and governmental requests.
4.4. Consent: We will obtain your consent before sharing your information in ways not covered in this Privacy Policy.
5. Your Choices
5.1. Access, Update, or Delete Personal Information: You have the right to access, update, or request deletion of your personal information. Contact us to make these requests.
5.2. Cookies and Tracking Technologies: You can manage your cookie preferences through your browser settings.
5.3. Marketing Communications: You can opt out of receiving marketing communications by following the instructions provided in our emails.
6. Data Security
6.1. Security Measures: We implement appropriate security measures to protect your information.
6.2. Data Retention: We retain your information only as long as necessary for the purposes described in this Privacy Policy.
7. Children’s Privacy
7.1. Age Limitations: Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. International Data Transfers
8.1. Data Transfer: We may transfer your information outside of your home country for the purposes described in this Privacy Policy.
8.2. Data Storage: Your information may be stored on servers located in various locations.
9. Links to Third-Party Sites
9.1. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
10. Your California Privacy Rights
10.1. Do Not Sell My Personal Information: Techversys does not sell personal information as defined under the California Consumer Privacy Act (CCPA).
11. Techversys Healthcare Solutions
At Techversys IT Services, we are committed to protecting the privacy, confidentiality, and security of all personal health information (PHI) accessed or processed through our integrated digital health tools, including our Digital Dementia Observation System (Digital DOS).
We recognize the importance of compliance with Canada’s federal Personal Information Protection and Electronic Documents Act (PIPEDA) and the provincial Personal Health Information Act (PHIA) as applicable through our partnerships with health custodians in Nova Scotia and other provinces.
Scope of Our Solution
- Digital DOS is embedded directly within Electronic Medical Record (EMR) systems used by long-term care and hospital facilities.
- We do not collect, store, or transmit PHI outside of these EMR systems.
- All data access is governed by the custodians’ internal security protocols.
Compliance Summary
Data Handling Principles
- No independent PHI storage
- End-to-end encryption for all transmitted data
- Role-based access control and strict user authentication
- Audit logs maintained by the host EMR
- Data minimization: Only necessary data is accessed via the EMR APIs
Privacy by Design
- Designed to operate entirely within custodian-controlled environments
- Supports compliance with PHIA through EMR-aligned workflows
- Adheres to PIPEDA’s fair information principles
Accountability & Transparency
- We work directly with EMR vendors, healthcare facilities, and government partners
- A dedicated privacy lead oversees compliance implementation and updates
User Consent & Control
- Consent management is handled within the EMR under custodian oversight
- No identifiable data is processed outside the EMR interface
Governance & Oversight
- Internal Reviews: Regular internal audits of privacy and security practices
- Third-Party Consulting: Privacy consultants engaged for ongoing evaluation
- Documentation: All integrations documented and reviewed with partner custodians
12. Contact Us
11.1. Contact Information: If you have any questions or concerns regarding this Privacy Policy, please contact us at:
TECHVERSYS IT SERVICES PVT. LTD.
Santosh Nagar, Hyderabad. 500059.
For Healthcare Solutions:
Abdul Qadir Ali Mohammed
Director, Techversys IT Services
Email: ma.qadirali@techversysit.com
Phone: +1 902-691-2948
12. Governing Law
12.1. Governing Law: This Privacy Policy is governed by the laws of Govt. of Telangana, IT Department., Hyderabad Jurisdiction.
13. Changes to this Privacy Policy
13.1. Changes: We reserve the right to make changes to this Privacy Policy. Updates will be posted on our website.